• Paid Time Off. Hina Mauka offers very generous Paid Time Off (PTO) benefits to employees that increases over their length of employment.
• Holidays. Hina Mauka provides paid time off for 16 annual holidays plus Election Day. Holidays include New Year’s Eve, New Year’s Day, Christmas Eve, Christmas, state holidays, and most federal holidays.
• Health Insurance. Hina Mauka provides the option of health insurance to employees who work 20 or more hours a week through HMSA or Kaiser. Prescription drug coverage and vision is included in these plans. Additionally, dental insurance is provided through HDS.
• ALFAC. Supplemental insurance plans are available through AFLAC.
• Employee Assistance Program. Hina Mauka utilizes an Employee Assistance Program through Work Life Hawaii at no cost to the employee.
• Training. Support is available for work-related workshops.
• Retirement Plan. Hina Mauka has a 403(b) plan that allows for pre-tax contributions by the employee for deferred tax saving.
• Life Insurance. Group life insurance is offered at no cost to the employee.
• Other benefits. Family and medical leave, worker’s compensation, TDI, bereavement leave, and supplemental pay for jury duty are also available.

Job Description

Position Summary

Under the supervision of the Director of Administration, serves as key assistant for administrative functions and assists with audits, accreditations, agency and provider credentialing, correspondence, assigning tasks and monitoring task progress. This position also provides administrative support to the CEO, Board of Directors and other Executive Level staff as needed.

Position Accountabilities

I. Essential Functions

Serves as a key assistant to the Director of Administration for administrative functions and the administrative portion of contract proposal composition and submission process.

Coordinates the compiling of information and preparing documents for submittal of request for proposals (RFP) responses and other bids/contracts/agreements including State, Federal and Foundations, and Third-Party Insurers (both Agency and Professional Providers).

Assists in the development and completion of proposal preparations for RFP, grant/or subcontracting/partnering opportunities with government and private sector sources.

Assists with the Quality Improvement and Outcomes Measures as needed for accreditation, licensure and contracts.

Maintains contract files in electronic and hard copy formats. Keeps documents up to date according to contract specifications and requirements.

Assists with the coordination of required training related to ADAD, CARF, AMHD and OHCA requirements.

Maintains credentialing files for both organization and licensed professionals employed by Hina Mauka. Keeps documents up to date according to credentialing agency, contract, and insurance provider specifications and requirements.

Maintains computer databases, agency insurance files, corporate legal documents and contract files. Coordinates agency insurance requirements.

Assists with preparation for fiscal, state, federal and accreditation audits.

Processes applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, tracking, insurance coverage data and verifying the accuracy of organizational insurance records. Acts as a liaison for the organization to insurance carriers.

Coordinates the ordering of office, facility, medical supplies and maintains inventory of supplies.

Make travel arrangements for department supervisors when needed and maintain travel logs for record keeping purposes.

Provides back up coverage during lunch/absences of Intake & Client Services Associate.

Compiles data and minutes for Quality Improvement Plan, Performance Improvement Plan, Medical Reviews, and Incident Reporting.

Assist and coordinates organization events to include Fundraising Events, Holiday/Staff events, Community and Recovery Events

Coordinates with the IT Department for maintenance of administration office equipment.

Assists the Director of Administration, Facilities Supervisor and Food Service Supervisor with assigning tasks and monitoring task progress.

Acts as liaison between CEO and Board of Directors to organize meetings, correspondence and related functions.

Prepares needed documents and correspondence for the Board of Directors

Records and/or transcribes minutes of meetings, hearings, dictation, dialogue, etc., and produces documents in draft and final format.

Participates and/or assists in special projects, and performs associated administrative duties, as assigned; may provide support and direction to other staff

Facilities and Food Service Department

Serve as a liaison to vendors utilized by Facilities & Food Service Department.
Coordinates projects including scheduling and inspecting of contractor work, problem resolution and review of documents.
Assists Food Service Supervisor with documents and menu planning/updates.
Coordinate and record minutes for Food Safety meeting.

II. Other Functions

Assists with compiling mail outs, data entry, filing and other clerical functions as needed.
Performs other related duties as assigned.

III. Qualification Requirements

Experience and Training:

High school diploma or GED equivalent. Two (2) years of relevant work experience could substitute for education.

Advanced skills in MS Word, Excel, and Outlook. Experience with database and desktop publishing software.

3. Typing skills of 45 wpm; clerical, data entry, and bookkeeping skills.

Knowledge, Skills and Abilities:

Demonstrate the Hina Mauka values in interactions with co-workers, persons served, and others in the community who are engaged with Hina Mauka.

Ability to work independently and cooperatively with others maintaining effective working relationships with staff from different levels both inside and external to the organization.

Ability to work with and relate to individuals with substance abuse disorders including dually diagnosed and related challenges. Ability to work with their support systems.

Ability to respond calmly and efficiently in stressful situations.

Ability to communicate diplomatically and effectively both verbally and in writing.

Ability to complete tasks and meet deadlines in a fast-paced environment and handle multiple projects simultaneously.

Strong organizational skills.

IV. Physical/Mental Demands

Light physical effort; occasional standing/walking/lifting. Must be able to lift up to 25 pounds. May be exposed to infectious and contagious diseases.

To apply, please send your resume and cover letter

Pay: $20 – $25 per hour
EQUAL OPPORTUNITY EMPLOYER

Position Summary
Under the supervision of the Facilities Supervisor, Maintenance worker maintains the safety of the facility and ensures that daily operations are not interrupted. Maintenance worker facilitates the safety and cleanliness of the Hina Mauka facility.

Position Accountabilities
I. Essential Functions
1. Responsible for the cleanliness, proper maintenance, and repair of the facility and equipment.
2. Maintains the dining room and kitchen functionality, laundry room area, classrooms, lounges and offices.
3. Responsible for safety and cleanliness of public restrooms and lobby area.
4. Executes pick up’s, drop off’s and delivery of maintenance related items as well as the occasional HM related important document.
5. May provides transportation of clients to scheduled appointments as needed.
6. May assist with food service preparation as directed.
7. Assists with ordering, purchasing, and pick up of food, provisions and supplies as needed.
8. Inspects vehicles daily, maintains proper HM vehicle fuel levels and ensures vehicles safety, such as current safety checks, registration and regular oil/filter changes.
9. Delivery of supplies to satellite sites and/or interoffice mail
10. Daily replenishing of supplies throughout the main facility
11. Oversees residential clients with vocational skills that aid in the upkeep of the main facility and teaches them facility related maintenance skills.
12. Follow up with outside vendors to complete maintenance of the main facility as needed.

I. Other Functions
1. Performs other related duties as assigned.

III. Qualification Requirements
Experience and Training:
1. High school diploma or equivalent (GED)
2. Experience in carpentry, basic electrical repairs, painting, finishing and vehicle maintenance preferred.
3. Valid Hawaii State driver’s license and a current clean abstract.

Knowledge, Skills and Abilities:
1. Ability to prioritize tasks and functions in diverse job-related duties.
2. Ability to work within a diverse population to include substance abuse, mental health and offenders
3. Ability to manage time appropriately.

IV. Physical/Mental Demands
Heavy physical effort (lifting/carrying up to 50 pounds); occasional prolonged standing/walking; pushes/pulls or move/lifts heavy equipment/supplies. May be exposed to infectious and contagious diseases.

PAY: $20 – $25 AN HOUR
EQUAL OPPORTUNITY EMPLOYER

Position Summary
Under the supervision of the Manager of Adult Services the Admission Coordinator carries out case management and services coordination for clients on the admission roster for inpatient services. Admission Coordinator collaborates with the client and its stakeholders all the requested documentation for an appropriate admission. The Admission Coordinator protects the confidentiality of clients and client records in accordance with all applicable Federal regulations.

I. Essential Functions
1. Manages the admission roster of clients who have been screened and determine to be eligible for services when no open bed space currently exist.
2. Collaborates with intake personal on clients who are appropriate for admission into inpatient services.
3. Works closely with community stakeholders on the client’s behalf regarding preparing the client for an appropriate admission while on the admission roster.
4. Document updates in WIC-2/WITS as needed on each client to reflect current disposition.
5. Manage client requirements to remain on the admission roster.
6. Make appropriate referrals as needed and recommended to other community-based program for needed services.
7. Provide monthly reports on the admission roster activity during Care Improvement meetings.
8. Maintains client records in accordance with Hina Mauka policies and procedures and in compliance with all state and federal laws, licensing and accreditation standards and contract stipulations.
9. Completes fiscal, statistical reporting and quality improvement tasks as required.

II. Other Functions
1. Performs other related duties as assigned.

III. Qualification Requirements
Educational/Experience and Training:
1. A bachelor’s degree in social work, psychology or behavioral science preferred.
2. 2 years of direct experience providing case management and outreach services
3. CPR and First Aid Certification.

Knowledge, Skills and Abilities:
1. Ability to work with and relate to clients with substance use disorders, including persons with co-occurring disorders and a criminal background.
2. Able to work with other professionals in a multi-dimensional program setting
3. Ability to respond calmly and efficiently to stressful situations with crisis management skills.
4. Well organized and able to maintain accurate concise records and document in the electronic and physical chart.
5. Demonstrate the Hina Mauka values in interactions with persons served, their support services and others in the community who are engaged with Hina Mauka.
6. Proficient in the use of excel, word and other software and electronic platforms.

IV. Physical/Mental Demands
Light physical effort (lift/carry up to 10 pounds); occasionally lifts supplies/equipment. Occasional standing/walking/driving. May be exposed to infectious and contagious diseases.

Pay: $20 – $21/hour
EQUAL OPPORTUNITY EMPLOYER

Position Summary
Under the supervision of the Case Manager Supervisor, the Case Manager carries out case management and services coordination (CMS) with clients, in accordance with the Hina Mauka policies and procedures. CMS is designed to provide clients with case management and services coordination activities that offer goal-orientated and individualized support focusing on improved self-efficacy.
Case management and services coordination are based upon the client’s individual needs and may include assistance related to health care, housing, social services, employment and recreational activities. Hina Mauka will comply with all CARF regulations in order to assure quality control. The Case Manager protects the confidentiality of clients and client records in accordance with all applicable Federal regulations.

I. Essential Functions
1. Assesses if clients meet criteria for CM.
2. Assists clients in obtaining services that promote self-efficacy. The referral process may occur at any point during the treatment process.
3. Collaborates with persons served in the provision of CM services with clients being served. Elements provided are dependent on the needs of persons being served and/or funder/regulatory requirements.
4. Provides clients with lists of appropriate service providers, and assists them in scheduling appointments with relevant providers.
5. Makes efforts to provide CM in locations that meet the needs of the persons served.
6. Includes outside services and benefits gained from CM as part of the clients’ treatment plans.
7. Ensures that clients sign a “Consent to Release Information” form prior to contacting any outside agency/provider on behalf of clients.
8. Documents the following in client records:
• Referral Agency/Individual
• Reason for Referral
• Contact Person
• Date of Contact
• Date of Appointment
• All communication with the Agency/Individual
• Outcome of the Referred Service

7. Maintains client records in accordance with Hina Mauka policies and procedures and in compliance with all state and federal laws, licensing and accreditation standards and contract stipulations.
8. Completes fiscal, statistical reporting and quality improvement tasks as required.
9. Be available 24/7 to clients during emergencies as required by AMHD contract.
II. Other Functions
1. Performs other related duties as assigned.

III. Qualification Requirements Educational/Experience and Training:
1. Certification as a Substance Abuse Counselor (CSAC) or an Advance Degree in Social work, Psychology or Behavioral Science preferred.

2. Within 1 year of obtaining certification in the State of Hawaii as a Substance Abuse Counselor and/or receiving higher education in the field of Social Work, Psychology or behavioral science.
3. CPR and First Aid Certification.
Knowledge, Skills and Abilities:
1. Ability to work with and relate to clients with substance use disorders, including persons with co-occurring disorders and a criminal background.
2. Ability to respond calmly and efficiently to stressful situations by applying crisis management and time management skills.
3. Ability to maintain accurate and concise records in a timely manner.

4. Ability to work independently and cooperatively with others.

5. Demonstrate the Hina Mauka values in interactions with persons served, their support services and others in the community who are engaged with Hina Mauka.
IV. Physical/Mental Demands
Light physical effort (lift/carry up to 10 pounds); occasionally lifts supplies/equipment. Occasional standing/walking/driving. May be exposed to infectious and contagious diseases. May perform emergency care.

Pay: $52,000 – $56,000 annually
EQUAL OPPORTUNITY EMPLOYER

Position Summary
Under the supervision of the Intake Counselor Supervisor, provides substance abuse and
mental health screening, assessment, diagnosis and recommendation in accordance with
Hina Mauka policies and procedures. Intake counselor will protect the confidentiality of
clients and client records in accordance with all applicable state and federal regulations.
Position Accountabilities

I. Essential Functions
1. Evaluates potential substance abuse clients in the screening process utilization a
bio-psycho-social assessment to determine each client’s need for treatment and
level of motivation and makes recommendations for appropriate level of care.
2. Conducts initial screenings for potential dually diagnosed clients to determine
each client’s need for treatment and level of care and coordinates through Medical
Director, Psychiatric R.N., and other community psychiatric professional as
needed.
3. Coordinates with insurance/case management offices for approval of care
reimbursements for clients; coordinates updates for additional requests for
payment authorization as necessary.
4. Coordinates with administration, business and clinical team to implement the
intake process through direct consultation with the Admission Supervisor, and
Manager, Adult Services.
5. Maintains relationships and communicates with referral sources regarding
prospective client to ascertain treatment history/goals.
6. Maintains client records in accordance with Hina Mauka policies and procedures
and in compliance with all state and federal laws, licensing and accreditation
standards, and contract stipulations.
7. Consults with and reports to Intake Supervisor regarding potential clients in the
process of intake to confirm acceptance or rejection of clients into programs.
Documents and justifies acceptance/rejection of each applicant.
8. Informs administrative staff of each new admission to notify special needs and/or
problems.

II. Other Functions
1. Performs other related duties as assigned.

III. Qualification Requirements
Education/Experience and Training:
1. Certification as a Substance Abuse Counselor (CSAC) and/or Advance Degree in
Social work, Psychology or Behavioral Science preferred
2. Eligible for certification in CPR and First Aid.
3. Valid driver’s license with clean abstract.

Knowledge, Skills and Abilities:
1. Ability to work with and relate to clients with substance abuse disorders, including
dually diagnosed and the criminal population.
2. Ability to respond calmly and efficiently to stressful situations with crisis
management skills.
3. Well organized and able to maintain accurate and concise records.
4. Able to work with a multidisciplinary team
5. Efficient in Microsoft Programming and familiar with Electronic Health Record
systems.

IV. Physical/Mental Demands
Light physical effort (lift/carry up to 10 pounds); occasional standing/walking;
occasionally lifts supplies/equipment. May be exposed to infectious and contagious
disease. May perform emergency care.

Pay: $50,000 – $55,000 annually
EQUAL OPPORTUNITY EMPLOYER

Job Description

Position Summary

Under the supervision of the Treatment Associate Supervisor, supervises and monitors client activities, respond to crisis and emergencies situations, provide support services for medical and clinical team during program and non-program hours, escort clients to appointments and outside treatment activities, daily documentation and responsible for the security and physical conditions of the living environment and for the safety and well being of the Hina Mauka clients. Protects confidentiality of clients and client records in accordance with all applicable state and federal regulations.

Full Time Positions Available – 40 hours per week. Looking to fill Graveyard/Overnight 10pm – 6:30am. Swing Shift 2pm – 10:30pm.

I. Essential Functions

1. Serves as the on duty Hina Mauka staff member during non-structured program hours.
2. Responsible for managing crisis and other emergencies in the facility and consulting/notifying appropriate program staff.
3. Responsible for fire and safety watch, responding to any client crisis, providing appropriate documentation according to Hina Mauka policies and procedures.
4. Provides informal counseling to clients during non-structured programming as needed.
5. Interprets program handbook to clients. Maintains communication between clients and other staff.
6. Maintains client records, contributes to progress notes, and conducts chart audits.
7. Escorts clients to 12 step meetings, other program functions, and outside functions as needed.
8. Coordinates and supervises client activities during non-structured program hours.
9. Under the direction of the Medical Director, via R.N., monitors the condition of minor medical conditions. Consults with and reports to R.N. and/or Medical Director regarding client conditions and need for medical attention. Arranges for client transportation for emergency medical care as directed by Medical Director, R.N. and/or Manager of Adult Services.
10. Conduct medication observation protocols and document on Medication Administration Record (MAR)
11. Under the supervision of the Manager of Adult Services assists counseling staff in providing counseling, education, and skill building services.
12. Participates in shift change and preparation of oncoming shift staff.
13. Responsible for the general cleanliness, orderliness and safety of the residential unit.
14. Provide general living skills teaching and management to clients during housekeeping and outdoor activities
15. Performs urinalysis testing as directed by clinical staff and Contract Manager.

II. Other Functions

1. Performs other related duties as assigned.
2. Attend scheduled trainings as mandated

III. Qualification Requirements

Education/Experience and Training:

1. High School Diploma or equivalent.
2. One year experience in a substance abuse treatment setting or psychiatric treatment setting preferred.
3. Eligible for certification in CPR and first aid.
4. Valid Hawaii State driver’s license and a current clean abstract.
5. Successfully complete all required Hina Mauka designated trainings shift assignment (TA Duties, Med duties, Interaction Orientation)

Knowledge, Skills and Abilities:

1. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed in an appropriate manner
2. Ability to respond calmly and efficiently to stressful situations with crisis management skills.
3. Well organized and able to maintain accurate and concise records.
4. Computer literate (word, excel, spreadsheets, various software, etc.)
5. Legible handwriting

IV. Physical/Mental Demands

1. Moderate physical effort (lifting/carrying up to 25 pounds); occasional standing/walking; occasionally lifts supplies/equipment. May be exposed to infectious and contagious diseases. May perform emergency care.
2. Personal protective equipment: non-sterile medical gloves
3. Must be able to drive car, light truck or small van.

PAY: $18.50 to $21 an hour
EQUAL OPPORTUNITY EMPLOYER

Job Description
Position Summary

Under the direct supervision of the Director of Adult Services, the Treatment Associate Supervisor (TAS) provides leadership, supervision, training, and operational oversight for Treatment Associates assigned to Hina Mauka’s residential services. The TAS is responsible for supporting a safe, secure, therapeutic, and well-maintained residential environment while promoting the safety and well-being of clients and staff.

The TAS communicates and collaborates regularly with the Director and Manager of Adult Services, clinical supervisors, medical personnel, and other members of the treatment team to support effective program operations and continuity of care. The TAS is available to provide scheduled supervisory and operational support during programming and non-programming hours, including weekends and holidays, as required.

The TAS maintains professional boundaries and protects the confidentiality of clients and client records in accordance with Hina Mauka policies and all applicable federal and state confidentiality requirements.

I. Essential Functions

1. Provides direct supervision, leadership, coaching, and training to Treatment Associates. Assigns work responsibilities, monitors staff performance, maintains appropriate supervisory documentation, and provides ongoing guidance and feedback.

2. Participates in personnel-related activities, including staff selection, orientation, performance evaluations, staffing recommendations, corrective action, and disciplinary processes in accordance with Hina Mauka policies and applicable Equal Employment Opportunity requirements.

3. Promotes Hina Mauka’s mission, values, policies, and professional standards. Encourages teamwork, accountability, effective communication, and a respectful work environment.

4. Communicates new or revised policies, procedures, regulatory requirements, and operational expectations to Treatment Associates and ensures staff understand and appropriately implement changes.

5. Monitors residential operations to support compliance with applicable CARF standards, Hawaiʻi Department of Health Alcohol and Drug Abuse Division (ADAD) requirements, federal and state regulations, and Hina Mauka policies and procedures.

6. Serves as the designated supervisory staff member during assigned programming and non-programming hours and provides leadership and direction to staff as needed.

7. Responds to and assists with the management of crises, emergencies, behavioral incidents, and other significant events. Ensures appropriate clinical, medical, administrative, or emergency personnel are contacted when necessary and that required documentation and notifications are completed.

8. Monitors environmental, fire, health, and safety conditions within the residential program. Reports unsafe conditions, injuries, illnesses, and incidents in a timely manner and ensures staff follow established OSHA, sanitation, infection-control, and workplace safety requirements.

9. Responds appropriately to client concerns and behavioral issues and ensures incidents and interventions are documented according to Hina Mauka policies and procedures.

10. Provides appropriate support, guidance, and informal counseling to clients during non-structured programming while maintaining professional boundaries and working within the scope of the TAS position.

11. Provides orientation to new clients and reviews or explains residential program expectations, rules, schedules, and relevant sections of the client handbook.

12. Facilitates effective communication among clients, Treatment Associates, clinical staff, medical personnel, and program leadership to support continuity of care and safe program operations.

13. Maintains required client documentation, contributes to progress notes as appropriate, and participates in chart reviews or audits to support documentation accuracy, completeness, and compliance.

14. Coordinates and supervises client activities during non-structured program hours and ensures adequate staff coverage and appropriate supervision of the residential environment.

15. Within the scope of assigned responsibilities and under the direction of authorized medical personnel, observes and reports changes in client condition, including clients receiving withdrawal management or other medical monitoring. Promptly consults with nursing or other medical personnel when a client demonstrates symptoms or conditions requiring medical assessment or intervention.

16. Coordinates or arranges client transportation to scheduled appointments, medical services, or emergency care as directed by authorized clinical, medical, or nursing personnel.

17. Participates in shift-change communication to ensure continuity of care and may participate in treatment planning conferences, case consultations, behavioral interventions, and other multidisciplinary activities as appropriate.

18. Monitors the general cleanliness, orderliness, security, and safety of the residential unit and addresses or reports identified concerns in a timely manner.

19. Participates in management, supervisory, staff, and other required meetings as scheduled by the Director or Manager of Adult Services.

II Other Functions

1.Performs other related duties as assigned and supports residential program operations consistent with the responsibilities and scope of the position.

III. Qualification Requirements

Education/Experience and Training

1. Certification as a Substance Abuse Counselor (CSAC) and/or an advanced degree in Social Work, Psychology, Behavioral Science, or a related human services field required.

2. Minimum of two (2) years of experience working in a substance use disorder treatment, behavioral health, mental health, psychiatric, or related treatment setting.

3. Supervisory, leadership, or staff-training experience preferred.

4. Current CPR and First Aid certification, or ability to obtain and maintain certification as required by Hina Mauka.

5. Valid Hawaiʻi State driver’s license with an acceptable driving record consistent

Knowledge, Skills and Abilities:

1. Demonstrated ability to work effectively with individuals experiencing substance use disorders, co-occurring mental health conditions, behavioral challenges, and involvement with the criminal justice system.

2. Ability to supervise, coach, train, and support staff in a professional, respectful, and nonjudgmental manner while maintaining appropriate accountability and performance expectations.

3. Ability to create an environment in which staff can openly communicate work-related concerns, challenges, and recommendations while maintaining professional boundaries and confidentiality.

4. Demonstrated ability to remain calm, make sound decisions, and respond effectively during stressful situations, behavioral incidents, crises, and emergencies.

5. Ability to model and reinforce Hina Mauka’s organizational values, professional expectations, policies, and standards of conduct.

6. Strong organizational, communication, interpersonal, documentation, and time-management skills.

7. Ability to maintain accurate and timely staff supervision, training, performance, incident, and program-related records.

8. Ability to communicate and collaborate effectively with clinical, medical, administrative, and support staff as part of a multidisciplinary treatment environment.

9. Working knowledge of confidentiality, client rights, workplace safety, professional boundaries, and applicable behavioral health and substance use treatment standards.

10. Ability to work a flexible schedule and provide supervisory support by telephone or in person when assigned, including assistance with urgent staffing needs, crises, weekends, holidays, and non-programming hours.

IV. Physical/Mental Demands

1. The position generally requires light physical activity with periods of sitting, standing, and walking throughout the residential environment.

2. The employee may occasionally be required to lift, carry, move, or assist with supplies and equipment consistent with job responsibilities.

3. The position requires the ability to maintain attention, exercise sound judgment, communicate effectively, and respond appropriately during stressful situations, emergencies, behavioral incidents, and changing program conditions.

4. The employee may have occupational exposure to infectious or contagious conditions and may be required to assist with emergency response consistent with training, certification, Hina Mauka policy, and the scope of the position.

5. Protective Equipment: Use of non-sterile medical gloves and other personal protective equipment (PPE) as required by assigned duties, infection-control procedures, workplace safety standards, and Hina Mauka policy.

PAY: $50,000 – $66,600 ANNUALLY
EQUAL OPPORTUNITY EMPLOYER