• Paid Time Off. Hina Mauka offers very generous Paid Time Off (PTO) benefits to employees that increases over their length of employment.
• Holidays. Hina Mauka provides paid time off for 16 annual holidays plus Election Day. Holidays include New Year’s Eve, New Year’s Day, Christmas Eve, Christmas, state holidays, and most federal holidays.
• Health Insurance. Hina Mauka provides the option of health insurance to employees who work 20 or more hours a week through HMSA or Kaiser. Prescription drug coverage and vision is included in these plans. Additionally, dental insurance is provided through HDS.
• ALFAC. Supplemental insurance plans are available through AFLAC.
• Employee Assistance Program. Hina Mauka utilizes an Employee Assistance Program through Work Life Hawaii at no cost to the employee.
• Training. Support is available for work-related workshops.
• Retirement Plan. Hina Mauka has a 403(b) plan that allows for pre-tax contributions by the employee for deferred tax saving.
• Life Insurance. Group life insurance is offered at no cost to the employee.
• Other benefits. Family and medical leave, worker’s compensation, TDI, bereavement leave, and supplemental pay for jury duty are also available.

Job description
Position Summary
Under the supervision of the Clinical Administrative Supervisor this position is the first point of contact for persons calling or visiting Hina Mauka’s Kaneohe facility.

Position Accountabilities
I. Essential Functions
1. Assure the confidentiality of client identity, organizational and client related documents.
2. Maintain accurate record regarding visitor/contact log (to include phone messages), client intakes, exit interviews, and other relevant documents.
3. Assist the clinical department in the management of client belongings to restrict unauthorized items in treatment setting.
4. Answers telephones, greet visitors and announces visitors to the appropriate departments. Assures appropriate front desk coverage.
5. Maintains screening/assessment packets for the Intake Department.
6. Assists Admissions staff with assessments by helping potential clients with completing assessment forms.
7. Schedules client exit interviews with Administrative Management.
8. Processes incoming/outgoing mail, maintains postal meter machine and keeps monthly postage log.
9. Assists administrative and admissions staff with data entry, billing, copying and distribution of memos and correspondence.
10. Manage waiting area activity level; assist clients who are reporting for treatment as needed.
11. Maintain electronic files
12. Check client insurance status
13. Assist with maintaining waitlist
14. Assist Clinical Admin with client chart closures and transfers
15. Maintain lunch list, accept payments & dispense lunch tickets
II. Other Functions
1. Performs other related duties as assigned.
III. Qualification Requirements
Experience and Training:
1. High school diploma or GED equivalent.
2. Typing skills of 40 wpm and clerical and data entry skills.
3. Previous experience with multi-line telephone system.
Knowledge, Skills and Abilities:
1. Knowledge of computer operations
2. Excellent telephone skills and customer service skills.
3. Strong organizational skills.
4. Good written and verbal communication skills.
5. Ability to work in a fast paced environment and manage multiple tasks simultaneously.
6. Ability to respond calmly and efficiently in stressful situations.
7. Ability to work as a team member within Hina Mauka’s philosophy.
IV. Physical/Mental Demands
Light physical effort; occasional standing/walking. May be exposed to infectious and contagious diseases.

Free onsite parking.

Equal Opportunity Employer

Job Type: Full-time

Salary: $17.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Holidays
Monday to Friday
Ability to commute/relocate:

Kaneohe, HI 96744: Reliably commute or planning to relocate before starting work (Required)
Education:

High school or equivalent (Preferred)
Experience:

Customer service: 1 year (Preferred)
Work Location: In person

Email resume to [email protected]

Job description
Position Summary
Under the supervision of the designated Supervisor carries out the direct therapeutic interaction with clients, in accordance with the Hina Mauka policies and procedures. The therapeutic interaction is designed to bring about the transmittal of education, direction and support to the clients, resulting in an increased
level of functioning and an amelioration of the damaging effects of substance abuse/dependence and, for dually diagnosed clients, the damaging effects of serious mental illness. Also shares in the responsibility for the safety and well being of the Hina Mauka clients. Protects the confidentiality of clients and client records in accordance with all applicable federal regulations.

I. Essential Functions
1. Serves as primary counselor for each client assigned to his/her caseload.
2. Evaluate clients in the screening process utilizing a bio-psycho-social screening instrument to determine a client’s need for treatment and level of motivation, and makes recommendations for appropriate level of care.
3. Assist with health insurance representatives for approval of care and reimbursement by providing necessary and timely documentation to the utilization counselor.
4. Communicates with referral source regarding prospective client to ascertain treatment history/goals. Coordinates additional requests for payment authorization as necessary.
5. Bases on comprehensive assessment and interpretive summary, develops treatment plans in collaboration with each client and their respective collaborates.
6. Conducts substance abuse, dual diagnosis and recovery oriented services in a group setting utilizing evidence-based curriculums approved by Hina Mauka.
7. Conduct individual counseling for clients using a cognitive/motivational approach that empower clients to make necessary self-manage changes that support a recovery-oriented life style.
8. Maintains client records in accordance with Hina Mauka policies and procedures and in compliance with all state and federal laws, licensing and accreditation standards and contract stipulations.
9. Completes fiscal and statistical reporting tasks as required.
10. Offer family services to the clients and their family.
11. Consults with and reports to Registered Nurse and/or Associate Medical Director regarding client conditions and need for medical attention.
12. Arranges for client transportation for emergency medical care as directed by Associate Medical Director, R.N., and/or Manager of Adult Services.
13. Participates in shift change and treatment planning conferences as arranged by supervisor.
II. Other Functions
1. Performs other related duties as assigned.
III. Qualification Requirements
Education/Experience and Training:
1. Certification as a Substance Abuse Counselor (CSAC) or an Advance Degree in Social work, Psychology or Behavioral Science preferred.
3. Eligible for certification in CPR and First Aid.
Knowledge, Skills and Abilities:
1. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed and the criminal population.
2. Ability to respond calmly and efficiently to stressful situations with crisis management skills.
3. Well organized and able to maintain accurate and concise records.
4. Able to work with a multidisciplinary team
5. Efficient in Microsoft Programming and familiar with Electronic Health Record systems.
IV. Physical/Mental Demands
Light physical effort (lift/carry up to 10 pounds); occasional standing/walking; occasionally lifts supplies/equipment. May be exposed to infectious and contagious disease. May perform emergency care.

Free onsite parking.

Equal Opportunity Employer

Job Type: Full-time

Salary: $41,600.00 – $50,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Day shift
Monday to Friday
Education:

Bachelor’s (Preferred)
Experience:

Addiction counseling: 1 year (Preferred)
Work Location: In person

Job description
Under the direct supervision of the Treatment Associate Supervisor the TAAS will provide supervision to TA staff in the absence of the Treatment Associate Supervisor. TAAS is responsible for the security and physical conditions of the living environment and the safety and well-being of their supervisees and Hina Mauka residential clients. Communicates and collaborates daily with the TAS and the clinical team. Available to provide scheduled support during programming and non-programming hours to include weekends and holidays. Protects the confidentiality of clients and client records in accordance with all applicable federal regulations.

I. Essential Functions

1. Works primarily on the swing and grave shifts to include weekends. Provides supervision and training, assigns work, documents staff performance, and advises staff members.

2. Motivates staff in a manner that encourages Hina Mauka values, develops teamwork in accepting and practicing the policies and procedures of the department. Communicates updated and new guidelines and regulations to staff.

3. Reviews department operations to ensure compliance with applicable CARF/DOH ADAD standards and federal and state regulations.

4. Reports unsafe conditions and injuries, illnesses and incidents in a timely manner and ensures that employees perform duties using safe work techniques and in accordance with OSHA safety, health rules and sanitation standards.

5. Serves as the on duty Hina Mauka staff member during programming and non-programming hours.

6. Responsible for managing crisis and other emergencies in the facility and consulting/notifying the appropriate authorities and program staff.

7. Responsible for fire and safety watch, responding to any client problems, and providing appropriate documentation according to Hina Mauka policies and procedures.

8. Available as needed for informal counseling to clients during non-structured programming.

9. Provide orientation and interprets program handbook to new/existing clients.

10. Maintains communication between clients and other staff.

11. Maintains client records, contributes to progress notes, and conducts chart audits.

12. Coordinates and supervises client activities during non-structured program hours.

13. Under the direction of the Medical Director, may monitor the condition of minor medical conditions, and clients in social detox status. Consults with and reports to RN and the medical team regarding client conditions and need of medical attention.

14. Arranges for client transportation to appointments and emergency medical care as directed by the medical and/or clinical team.

15. Under the direction of the Director of Adult Services will assist counseling staff in providing educational, and skill building services and works closely with other Supervisors.

16. Participates in shift change and may participate in treatment planning conferences and interventions as deemed appropriate.

17. Responsible for the general cleanliness, orderliness, and safety of the residential

unit.

18. May be required to attend all clinical meetings as scheduled by the Director of Adult Services or the TA Supervisor

II. Other Functions

1. Performs other related duties as assigned.

III. Qualification Requirements

Education/Experience and Training:

1. Certification as a Substance Abuse Counselor (CSAC) and/or Advance Degree in Social work, Psychology or Behavioral Science preferred

2. Minimum two (2) years experience in a substance abuse treatment or psychiatric treatment setting.

3. Certification in CPR and First Aid.

4. Valid Hawaii State driver’s license and clean abstract.

Knowledge, Skills and Abilities:

1. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed and criminality.

2. Ability to work and relate well to assigned staff and clients in a nonjudgmental, confrontational manner. Provide opportunities for staff that allow open dialog about work related challenges.

3. Ability to respond calmly and efficiently to stressful situations with crisis management skills. Encourage and model Hina Mauka values among the workforce and treatment environment.

4. Well organized and able to maintain accurate staff supervision and training records.

IV. Physical/Mental Demands

Light physical effort; mostly sedentary work; occasional standing/walking; occasionally lifts supplies/equipment. May be exposed to infectious and contagious disease. May perform emergency care.

Protective Equipment: Use of non-sterile medical gloves and other protective equipment as required.

Job Type: Full-time

Schedule:
8 hour shift
Holidays
Night shift
Weekends as needed
Work Location: In person

Application
Please email resume and cover letter to [email protected]

Purpose of the position

Treatment Associates are the front line staff who deal directly with our clients. Treatment Associates monitors client activities during non-structured program hours and is responsible for the security and physical conditions of the living environment, and for the safety and well-being of the residential clients. They are able to protect the confidentiality of clients and client records in accordance with all applicable federal regulations. Treatment Associates are expected to participate in job activities with a solution focused attitude that demonstrates respect and positive engagement.

Essential Functions

1. Serves as the on-duty staff member during non-structured program hours.
2. Responsible for managing crisis and other emergencies in the facility and consulting/notifying appropriate program staff.
3. Responsible for the fire and safety watch, responding to any client problems and providing appropriate documentation according to companies policies and procedures.
4. Provides support to clients during non-structured programming as needed.
5. Interprets program handbook to clients. Maintains communication between clients and other staff.
6. Maintains clients records, contributes to progress notes, and conducts chart audits.
7. Escorts clients to 12 Step meetings, other program functions, and outside functions as needed.
8. Coordinates and supervises client activities during non-structured program hours.
9. Under the direction of the Medical Director, via R.N., monitors the condition of minor medical conditions. Consults with and reports to R.N. and/or Medical Director regarding client conditions and need for medical attention. Arranges for client transportation for emergency medical care.

Qualification Requirements

1. One year experience in a substance abuse treatment setting or psychiatric treatment setting preferred.
2. Eligible for certification in CPR and First Aid.
3. Valid Hawaii State driver’s license and a current clean abstract.
4. Ability to work with and relate to clients with substance abuse disorders, including dually diagnosed.
5. Ability to respond calmly and efficiently to stressful situations with crisis management skills.
6. Well organized and able to maintain accurate and concise records.
7. Ability to be a team-player.

Apply at https://workforcenow.adp.com/jobs/apply/posting.html?client=hinamauka&jobId=233119&lang=en_US&source=CC3